FAQ

What types of products do you offer?

We specialize in historically accurate blades and medieval accessories, including bushcraft knives, daggers, medieval swords, maces, leather work, scabbards, and related items. Our collection is perfect for reenactors, collectors, and outdoor adventurers.

Are your blades historically accurate?

Yes! Each piece is crafted with attention to historical detail and premium quality, ensuring authenticity for reenactments, collections, or practical use.

Do you offer discounted bundles?

Absolutely! Check our “Bundles at discounted prices” section for special deals on multiple items.

What payment methods do you accept?

We accept Visa, MasterCard, JCB, and PayPal for your convenience.

Is my payment information secure?

Yes, we use secure payment gateways to protect your information. Your transaction safety is our priority.

Can I modify or cancel my order after placing it?

Please contact us immediately at [email protected] if you need to modify or cancel your order. We process orders quickly, so timely communication is essential.

How long does order processing take?

Our artisans require 1-2 business days to inspect and prepare your order for shipment.

What shipping options are available?

We offer:
– Standard Shipping ($12.95) via DHL or FedEx, delivering within 10-15 days after dispatch.
– Free Shipping for orders over $50 via EMS, delivering within 15-25 days after dispatch.

Do you ship worldwide?

Yes, we deliver globally! However, delivery to certain Asian regions and remote areas may not be available.

Will I receive tracking information?

Yes, tracking details are provided once your order is dispatched.

What if my delivery is delayed?

Delivery times may vary during peak seasons or due to customs processing. Contact us at [email protected] for assistance.

What is your return policy?

We accept returns within 15 days of delivery. Please ensure the item is in its original condition.

How do I initiate a return?

Contact us at [email protected] with your order details, and we’ll guide you through the process.

Are there any items that cannot be returned?

Due to the nature of our products, customized or used items may not be eligible for return. Contact us for specific cases.

How can I contact customer service?

Reach us at [email protected] for any questions or concerns. We’re here to help!

What is your company address?

Our forge is located at 5006 Ripple Street, Fairgrove, US 48733.